This Privacy Policy explains how ong918 collects, uses, stores, and protects the personal data of players and visitors to ong918.net. By registering an account or accessing ong918, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein.
All data transmitted between your device and ong918 is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks and financial institutions.
ong918 does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purposes. Your data stays within the ong918 operational ecosystem.
Registered ong918 players have the right to access, correct, and request deletion of their personal data, subject to legal and regulatory retention obligations applicable to licensed gambling platforms.
ong918 processes identity and transaction data as required by applicable anti-money laundering and know-your-customer obligations. This data is handled securely and retained only for the legally required period.
ong918 uses cookies strictly for session management, security, and platform performance. ong918 does not use third-party advertising cookies or cross-site behavioural tracking technologies.
Promotional communications from ong918 require your consent at registration. You may withdraw consent and unsubscribe from ong918 marketing emails at any time via your account settings or by contacting support.
ong918 is an online casino and sports betting platform operating at ong918.net, serving players primarily based in Malaysia since 2019. For the purposes of this Privacy Policy, ong918 is the data controller responsible for the personal data of registered players and visitors to the platform. ong918 processes personal data in accordance with applicable data protection laws and the requirements of its international gaming licensing authority.
Any reference to "ong918", "we", "us", or "our" in this Privacy Policy refers to the ong918 platform operator. References to "you" or "your" refer to any individual who accesses ong918.net or holds a registered ong918 account.
When you register an account with ong918, we collect the personal data required to create and manage your account. This includes:
Where identity verification is required — whether as part of standard onboarding, withdrawal processing, or AML/KYC compliance procedures — ong918 may collect:
ong918 collects data relating to deposits and withdrawals processed through your account, including payment method details (e.g., registered e-wallet account identifier, bank name), transaction amounts, timestamps, and transaction status. ong918 does not store full card numbers or sensitive payment authentication credentials.
ong918 automatically collects data relating to your activity on the platform, including: games played and wagers placed; login timestamps and session duration; device type, operating system, and browser version; IP address and approximate geolocation data derived from IP; and platform feature usage patterns used for service improvement.
Where you contact ong918 customer support or submit an enquiry, ong918 retains the content of that communication and any supporting documentation provided, together with the date, time, and channel of contact.
ong918 collects personal data through the following means:
ong918 uses the personal data we collect for the following purposes:
ong918 does not use personal data for purposes incompatible with those described above without obtaining further consent or establishing a separate legal basis.
ong918 processes personal data on the following legal bases:
ong918 does not sell your personal data. ong918 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom ong918 shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for their own marketing or commercial purposes.
ong918 operates with infrastructure that may involve the transfer of personal data to jurisdictions outside of Malaysia. Where such transfers occur, ong918 ensures that appropriate safeguards are in place — including standard contractual clauses, data processing agreements, or adequacy determinations — to ensure that your personal data receives a level of protection consistent with applicable data protection standards. ong918 does not transfer personal data to jurisdictions that do not provide adequate protections without implementing compensatory safeguards.
ong918 retains personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
ong918 uses the following categories of cookies on ong918.net:
ong918 does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking technologies on ong918.net. You will not be tracked across other websites by ong918 cookies.
You may manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use ong918 services. Your cookie preferences for non-essential cookies may also be managed from the cookie settings panel accessible on ong918.net.
Subject to applicable data protection laws and any overriding legal obligations (including AML retention requirements), you have the following rights with respect to your personal data held by ong918:
To exercise any of these rights, contact ong918 customer support at [email protected]. ong918 will respond to all valid data rights requests within 30 days. Where a request is complex or numerous, ong918 may extend this period by a further 30 days with notification.
ong918 implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Notwithstanding these measures, no online system can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, ong918 will notify you and the applicable regulatory authority in accordance with applicable breach notification requirements.
ong918 is strictly an adult platform. Access is prohibited for persons under 21 years of age. ong918 does not knowingly collect personal data from individuals under the age of 21. If ong918 becomes aware that personal data has been collected from an underage individual, that data will be deleted, the associated account will be permanently closed, and the matter may be referred to the relevant authorities. If you believe that an underage person has registered an account with ong918, please contact ong918 support immediately.
ong918 reserves the right to update or amend this Privacy Policy at any time. Material changes to this Privacy Policy will be communicated to registered players via the email address on record or through a prominent notice on ong918.net, with a minimum of 7 days' notice before the changes take effect, except where a shorter period is required by law.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Continued use of ong918 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this Privacy Policy periodically.
For any questions, concerns, or requests relating to this Privacy Policy or ong918's data practices, please contact the ong918 data team through the following channels:
For responsible gaming enquiries, account limits, or self-exclusion requests, please visit the Responsible Gaming page. For general account terms, refer to the Terms & Conditions.
Log in to your ong918 account to update your personal details, manage your marketing preferences, adjust responsible gaming limits, or contact our English-language support team.
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